About Northwell Health
Here we aren’t satisfied with settling, so we search for innovation in everything we do. We’re flexible, hardworking and not afraid to push boundaries to go the extra mile for our colleagues, our patients and their families. Our employees are always encouraged to become the best they can be through growth and education.
It doesn’t just take courage and determination to do what we do – it’s that spark and instinct to care that changes lives. Truly Compassionate, Truly Innovative, Truly Ambitious, Truly Together and Truly Ourselves. They help us make a powerful and positive impact on our patients’ and customers’ experiences.
We are true to our beliefs and our quest to define the health care industry of tomorrow. Caring runs through everything we do. It’s who we are. As New York state’s largest private employer and health care provider with 21 hospitals and over 500 outpatient practices, we serve a community of 8 million people in the metro New York area and beyond.
Job Details
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Qualifications
Responsibilities
Job Description
Coordinates and participates in activities related to Care Management services to family members and caregivers.
Job Responsibility
- Utilizes patient-centered motivational interviewing techniques to build rapport and help patients improve their health.
- Supports the primary care team by providing panel management to decrease the number of patients lost to care, non-compliant in follow up care or disconnected from primary care. Participates in the development, maintenance, and adjustment of individualized care plans for high-risk patients that address both medical and social barriers to accessing care.
- Acts as a professional liaison between hospitals, primary care providers, specialists, and community resources on behalf of patients to ensure patient-centered care coordination.
- Identifies and tracks special populations, including high-risk patients and other populations due for preventive or chronic care services.
- Identifies and tracks patients discharged from the inpatient service or the emergency department.
- Uses team-based communication strategies to close the loop on referrals, hospital follow-ups and any outstanding items identified in the patient’s care plan. Performs outreach activities in primary care sites, homes, hospitals, and neighborhoods.
Job Qualification
- High School Diploma or equivalent required.
- 1-3 years of relevant experience, required.
- Bachelor’s or Master’s degree in relevant field strongly preferred.
- Health home or care management experience strongly preferred.
- NYS Driver’s License strongly preferred.
*Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member’s base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).
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